WhatsApp Chatbot for Restaurants — orders, reservations and menu automated 24/7

Your restaurant taking orders via WhatsApp while you sleep. The chatbot shows the menu, takes the order, calculates the total, processes payment and notifies the kitchen. No phone calls. No lost sales during rush hour.

Why a chatbot in your restaurant?

During rush hour there are no hands free to answer WhatsApp. Orders come in at night and nobody sees them until the next day. A server tied to the phone is a server not working tables. Every unanswered message is a sale that walks to the competitor next door.

A well-designed chatbot serves like your best waiter: knows the menu in detail, suggests combos, notes modifications, calculates the total, charges and sends the order directly to the kitchen. No mistakes. No breaks. And your team only cooks and delivers.

Chatbot features

🍽️

Orders with visual menu

Customer sees the menu with photos, adds items, modifies and confirms. The chatbot calculates the total and sends the order to the kitchen.

📅

Automatic reservations

Asks date, time and party size, checks real availability in your schedule and confirms. Prior reminders to reduce no-shows.

💳

Payment by link

Generates a card payment link. The customer pays on a secure page and you get instant notification.

🏬

Multi-location

If you have multiple branches, the chatbot asks for location and routes the order to the nearest one automatically.

🔌

POS integration

We connect to Square, Toast, local systems or any POS with API. If there is no API, we send via email or thermal printer.

📊

Live order dashboard

Orders per hour, average ticket, top-selling dishes. Complete history per customer for loyalty programs.

Use cases for different types of restaurant

🍕

Pizzerias and delivery

Menu with photos, suggested combos, delivery address and automatic payment. + average ticket.

🍴

Sit-down restaurants

Reservations, reminders and waitlist. −40% no-shows.

☕

Cafes and bakeries

Takeaway orders and special requests. Ready-for-pickup alerts. No queues.

🚚

Chains and franchises

A multi-location chatbot that routes each order to the nearest branch.

Measurable benefits

  • +25% more orders: capturing the ones you used to lose at night and rush hour.
  • +15% average ticket: the bot suggests combos, desserts and drinks on every order.
  • −40% no-shows: automatic reminders before every reservation.
  • 0 order errors: what the customer types is exactly what reaches the kitchen.
  • Orders 24/7: even when the restaurant is closed, it keeps taking reservations for tomorrow.

Frequently asked questions

Can the chatbot take complete orders?

Yes. The chatbot shows the menu, takes the full order (items, quantities, modifications), confirms delivery address or pickup time, calculates the total and processes payment via link or card. Once confirmed, the order goes straight to your kitchen or POS system.

Does it connect with my POS or delivery system?

Yes. We integrate with the most-used restaurant POS systems (Square, Toast, local systems with API) and delivery platforms (Uber Eats, PedidosYa, Hugo). If your system has no API, we can send orders via email, thermal printer or web panel.

Can it handle table reservations?

Yes. The chatbot asks for date, time and party size, checks real availability in your booking system and confirms the reservation. It also sends automatic reminders to reduce no-shows.

How long does it take to implement?

A basic menu-and-orders chatbot: 7 to 15 days. With POS and delivery integration: 3 to 4 weeks. We start from your current menu plus a free assessment to define scope.

What if the customer asks something we don't know how to answer?

The chatbot automatically transfers the conversation to a human at the restaurant (server, manager or owner) with the full prior context. The customer is never left without an answer and never has to repeat themselves.

How is the service priced?

Implementation fee based on features and volume, plus a monthly operating fee. We give you a fixed quote after reviewing your menu and operation, and the initial assessment is free.

Want to take orders via WhatsApp without answering the phone? Request a free assessment for your restaurant and within 24 hours we'll reply with a concrete proposal and timeline.

Contact Us

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Phone: (+503) 2514-0552

 

 

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