Restaurant software — from table to kitchen, no paper, no shouting
Tableside POS with floor plan, digital kitchen display (KDS), recipe and technical sheet control, integration with delivery platforms, reservations and loyalty. For casual, fast food, fine dining, food courts and multi-location chains. With El Salvador MoF electronic invoicing.
The average restaurant in Central America operates with waiter's notebook, shouts to kitchen, cashier's calculator and accountant's Excel. It works — until it grows. When operations go from 30 to 80 covers per day, that model starts failing: bill errors, lost tickets, undetected shrinkage, costs that spike without explanation.
Restaurant software solves that chaos: every order enters digitally, kitchen sees it instantly, inventory deducts automatically, and management sees real numbers. The difference between a restaurant operating on intuition and one managed with data is the difference between closing in 2 years and opening a second location.
Tableside POS
Floor plan, table states (free/occupied/check requested), bill splitting, transfers between waiters, beverage rounds, course timing.
Waiter app
Tablet or phone for tableside orders. Modifiers ("no onion"), customer notes, instant kitchen send.
Kitchen Display (KDS)
Screen in kitchen and bar showing active orders in real time. Dish times, delay alerts, "ready to serve" marks.
Recipes & technical sheets
Each dish with ingredients and quantities. Automatic real cost. Detects when food cost rises and why.
Recipe-based inventory
Each sale deducts ingredients from warehouse. Identifies shrinkage, theft and portioning errors. Replenishment suggestions.
Integrated delivery
Uber Eats, PedidosYa, Hugo, Rappi enter the system without manual typing. Automatic reconciliation at closing.
Online reservations
Reservation system integrated with website and social media. WhatsApp confirmations, automatic reminders.
Loyalty program
Points system, birthday rewards, frequency discounts, customer taste segmentation.
Multi-location
Chains with central kitchen, transfers between points, recipe standardization, consolidated dashboards.
Electronic invoicing
DTE, CCF, FE for El Salvador MoF. Customer receives invoice via email or WhatsApp, no printing required.
Cash and tip control
Open/close with counting, tip distribution per policy, shortage/overage with responsible person tracking.
Executive reports
Sales by day/hour/waiter, top and bottom dishes, real food cost vs target, kitchen productivity, table turnover.
Casual dining
Tableside service with full menu. Tableside POS, floor plan, KDS by station (hot kitchen, cold, bar, desserts), bill splitting, tip handling. Most popular in Central America.
Fast food and quick service
Counter with quick checkout, self-service kiosk, drive-thru, ticket printing with order number, KDS for assembly. Order time optimization.
Fine dining
Reservation with optional prepayment, advanced course timing, VIP customer profile (allergies, preferences, special occasions), separate wine list, integrated sommelier.
Bar and cocktails
Liquor inventory with portions, shrinkage control, dual cashier (bar + table), happy hour promotions, bar accompaniment.
Food courts and chains
Multi-brand at one location, dashboards by brand and point, central kitchen with transfers, operations standardization.
Dark kitchens and pure delivery
100% delivery operation without dining room. Multiple brands in one kitchen, integration with all platforms, productivity measured by minute.
The Kitchen Display System (KDS) replaces printed paper or waiter shouting. It's a screen in the kitchen showing active orders with:
- Time since order entered — visual alert when approaching promised SLA.
- Table, waiter and party size — cook knows the context.
- Highlighted modifiers — "NO ONION" in red, impossible to miss.
- Course timing — appetizers first, mains "fired" when appetizers are served.
- Applicable station — hot kitchen, cold, bar, desserts see only their items.
- "Ready" mark — waiter sees on their tablet when to pick up.
- Metrics: average dish time, delays, productivity per cook.
Typical result: 20-35% lower dish time, 60-80% fewer kitchen errors, and the waiter stops shouting.
The ideal food cost of a restaurant is between 28% and 35% of sales. When it rises, profits disappear. Most restaurants don't know in real time what their food cost is — they discover it at month-end when it's already too late.
Our system controls food cost live:
- Technical sheet for each dish: ingredients, quantities, unit cost, total cost, margin.
- Automatic deduction at sale: each dish sold reduces stock of each ingredient.
- Theoretical vs real inventory: at day/week closing, comparison of what should be there vs what is. Detects shrinkage, theft, errors.
- Variance alert: when food cost rises 2-3 points vs target, alert to management identifying responsible dish/ingredient.
- Menu engineering analysis: popularity × profitability matrix. Identifies dishes worth promoting and ones to remove.
- Real-time cost when supplier prices change: oil price increases, the dish shows new cost and margin automatically.
- Delivery platforms:Uber Eats, PedidosYa, Hugo, Rappi — orders enter directly, no manual typing.
- WhatsApp Business: reservations, confirmations, post-visit surveys.
- Payment gateways:Wompi, N1co (digital POS), bank terminals, Stripe (for prepaid reservations).
- El Salvador MoF e-invoicing:DTE/CCF/FE/FSE, contingencies, NRE.
- Accounting systems:Mónica, Excellence, custom ERP — each sale generates accounting entry.
- Frequent customer program: integration with loyalty apps, gift cards, vouchers.
- Reservations: integration with Google Maps, website, social media.
- Payroll and staff control apps: since restaurant turnover and shifts are critical.
- Main POS: all-in-one with 15" touchscreen, thermal printer, drawer.
- Waiter tablet: standard iPad or rugged Android.
- KDS screen in kitchen: 22-32" monitor with mount. Heat and grease resistant.
- Kitchen ticket printer: optional if KDS isn't enough. Epson TM-U220 (thermal).
- Beeper / smartwatch for waiters: notification when order is ready. Optional.
- Customer DTE scanner: 2D for scanning customer's DTE at payment.
- Customer display at counter (fast food): improves experience, reduces errors.
- Table turnover: 15-25% faster due to lower operational friction.
- Kitchen errors: 60-80% fewer by eliminating manual order transcription.
- Food cost: 2-5 percentage points improvement by detecting shrinkage and portioning.
- Delivery reconciliation: from 1-2 hours daily to 5 minutes automated.
- Lane closing: from 30-60 min to 5-10 min with controlled counting.
- Management visibility: real-time KPIs from your phone without waiting for month-end.
- Menu decisions: monthly popularity × profitability matrix, not intuitive decisions.
- Customer program: 15-30% increase in visit frequency for registered customers.
Small restaurant
1 location, 1-2 lanes, 5-10 tables, basic KDS, electronic invoicing. 2-4 weeks.
Mid-size restaurant with bar and delivery
Tableside POS, multi-station KDS, delivery platform integration, loyalty. 4-8 weeks.
Multi-location chain
Multiple locations, central kitchen, consolidated dashboards, transfers, standardization. 3-6 months.
Monthly maintenance
7-day support (restaurants don't close), updates, adjustments, new reports. Critical for continuous operation.
What determines the cost of restaurant software?
Key factors: number of lanes and tables, whether there is a bar, whether KDS is needed across multiple kitchen stations, delivery platform integration, loyalty program, and whether it is a single location or a chain with a central kitchen. We deliver a fixed quote after a scoping session, at no charge.
How long does implementation take?
Small restaurant: 2-4 weeks. Mid-size: 4-8 weeks. Multi-location chain: 3-6 months. The longest part is loading recipes and technical sheets correctly — that determines whether inventory control will work later.
Does it work with tablets for waiters taking orders at the table?
Yes. We support iOS and Android tablets so the waiter takes the order at the table, sends it to kitchen instantly, offers modifiers ("no onion", "extra cheese") and applies course timing rules (appetizers first, mains after). Speeds up tables and reduces errors.
Does it integrate with Uber Eats, PedidosYa, Rappi, Hugo?
Yes, native integration with major delivery platforms. Orders enter the system without anyone typing them, go directly to kitchen with the address, and at end-of-day reconcile with each platform's sales. Saves 1-2 hours of administrative work daily.
Does it control recipes and ingredients to prevent revenue loss?
Yes. Each dish has its technical sheet with ingredients and quantities. When sold, it's automatically deducted from warehouse inventory. Detects shrinkage, theft and portioning errors. The difference between knowing why food cost went from 28% to 35% — or never knowing.
Does it support multiple concepts at one site (restaurant + bar + store + delivery)?
Yes. The same location can have multiple concepts with different menus, prices and taxes. Bar with its own menu and taxes, restaurant with main menu, store with products, delivery with simplified menu. All in one system with consolidated or separate reports.
Does your restaurant or chain need a serious system? Talk to us and we'll do a free visit to your operation with detailed proposal in 5-7 business days.
